What is i-host?
i-host is the absolute digital tool for reservation, table and customer relationship management utilized by restaurants, hotel restaurants and other similar businesses. It is installed and runs on one or more tablets and is used by the business personnel in charge of managing reservations instead of paper or calendar notes. It helps to optimize the service through tending to each customer’s individual needs and reservation details.
Who is i-host targeted towards?
i-host is designed for and targeted towards casual dining restaurants, all-day bar-restaurants, fine dining restaurants, bistros, hotel restaurants and all similar recreation businesses that accept and manage reservations.
How does i-host work?
i-host is an application that is installed and runs on one or more tablets not necessarily connected to a wi-fi network. Moreover, “i-host pocket” is an application that allows all-round the clock remote access to the reservations status and enables the registration and management of reservations with any smartphone or tablet.
The assignment of daily reservations to the appropriate tables is a constant challenge. Thanks to i-host, you can have a full picture of table availability any time you need it. With simple steps, you can make a digital floor plan of all spaces in your restaurant and modify it as many times as needed. The app also features a tool that performs all necessary logical and arithmetic processes to effectively suggest the most suitable tables for each reservation and help you during rush hour periods.
For the first time, you can have an organized customer registry. i-host allows you to save the characteristics and the preferences of every single visitor of your restaurant. View each customer’s visit history any time and handle each situation the best way possible. Use this data during future customer to upgrade your customer service and offer unique recreational experiences.
Gain access to the daily reservations status through your smartphone, tablet or PC from anywhere. Watch every shift’s flow and be informed of any changes the moment they happen and, when needed, remotely register or modify reservations. You can also view useful reports showing reservations history and daily visitor traffic.
If you are interested in turning your restaurant’s website or Facebook page into a new customer acquisition page, the i-Reserve Service is the most reliable and effective solution available in the market. You may specifically define the availabilities for both booking channels, and the consumers can complete their online reservations automatically using the website or through your Facebook page. All the online reservations will automatically reach i-host and will be grouped together with the telephone ones.
Our online reservations service allows for accepting pre-payments prior to any reservation's submission by your restaurant's customers, while it also allows you to temporarily store your visitor's credit card details, enabling you to charge them in case of a no-show. All the transactions are conducted securely in cooperation with the most renown and reliable online payment providers globally.
Forget all delays or mistakes during customer arrivals. i-host reservations list is simple and practical and gives you access to all information necessary so you can offer each customer optimal and personalized service from their arrival to their departure. Invest your time in what is really worth: communication with your customers!
i-host was conceptualized taking into account the characteristics of the most successful restaurants and hotels in the Greek market and was developed to suit their needs. The application has also adopted the best international practices, which have been redefined in line with local sensitivities, to best suit the needs of the Greek restaurant culture.
Simplicity is the dominant characteristic in i-host’s environment. Browse through three screens and complete all procedures swiftly, with just a few clicks.
The installation and operation of i-host does not require the installation of any other system. The application operates autonomously, with a mere installation on your tablet.
i-host was designed on the grounds of offering the user an unforgettable browsing experience. Interaction with it is pleasant and entertaining. Browse through screens with discreet colorings and fine drawings.
« It is practical and reliable,
exactly as it should be »
Mr Nikiforos Kehayiadakis
Aleria Restaurant, Owner
« i-host is a very user-friendly application. It helps organize the reservations in a quick and easy fashion and allows the creation of a floor plan that reflects the different space arrangements across the entire restaurant. It also features a very practical and manageable customers list. It is a program with strong potential and a very eager support team. »
Ms Vasia Ioannou
Funky Gourmet, Restaurant Manager
« i-host fulfilled all our expectations! Among all the benefits, we are particularly impressed by the efficient management of available tables and the reservations and customer visit history. We can refer to them any time we need them. »
Ms Marina Riga
Gaspar Food and Mood, restaurant Manager
« It is an application that fully replaces pen and papers in restaurants and it greatly facilitates reservation management, as well as customer list creation and management. »
Balthazar Athens, Restaurant Manager
« i-host is an amazing tool for our job! We seat the customers more quickly and more effectively and we retain the statistics of the previous days and all customer details. We have a complete picture of the reservations and we can register new ones even when away from the workplace! We heartily recommend it to all professionals »
Mr Nikos Krassas
Black Sheep Restaurant co-owner